Under the terms of the Uniform Household Goods Bill of Lading, you may choose from the "Full Replacement Value" protection plan or three "Depreciated Value" plans. "Full Replacement Value" means items will be repaired, replaced with like items, or a cash settlement made for current market replacement value. Gasperson provides "pairs and sets" coverage. "Depreciated Value" plans consider depreciation in claim settlements.

Liquids can leak and damage goods, shift during transit causing control issues, and many are flammable or dangerous chemicals.

Frozen foods can be moved under specific conditions — discuss with your Gasperson agent.

Plants can be moved under certain conditions, but may suffer from climate changes and lack of water/sun. Some states prohibit plant entry. Plants are not covered under valuation plans.

Pets cannot be carried on the moving van.

Most prefer professional packing since the company is then responsible. If you pack yourself, wrap items individually with plenty of cushioning. Movers' liability doesn't cover self-packed items unless there's visible carton damage.

Lightweight clothing may stay in drawers. Don't fill with heavy items like books. Avoid fragile items or anything that might spill.

Short and long-term local storage is available. You're responsible for storage, warehouse handling, and final delivery charges.

Every move is different — estimates ensure proper manpower and resources without overcharging.

Most appliances require special servicing. Moving parts should be securely fastened. Owner is responsible for pre-shipment servicing, or Gasperson can do it for an additional charge.

Payment required in cash, credit card, money order, cashier's check, or traveler's check before unloading. No personal checks.

Depends on time of year, weather, load/unload time, direction and distance. Multiple shipments may share a van.

Based on weight and distance, plus protection charges and any additional services like packing.

Recommend carrying irreplaceable items with you. Don't conceal valuables without telling your agent.

Look for certification from the North Carolina Utilities Commission and Interstate Commerce Commission.

The price list used by moving companies, on file with the Interstate Commerce Commission.

Avoid summer (June-mid September) and end of month when demand is highest.

Four to six weeks advance notice if possible.